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Ravi works in an online food-delivery company. After each delivery, customers rate Ravi on each of four parameters – Behaviour, Packaging, Hygiene, and Timeliness, on a scale from 1 to 9. If the total of the four rating points is 25 or more, then Ravi gets a bonus of ₹20 for that delivery. Additionally, a customer may or may not give Ravi a tip. If the customer gives a tip, it is either ₹30 or ₹50.

One day, Ravi made four deliveries - one to each of Atal, Bihari, Chirag and Deepak, and received a total of ₹120 in bonus and tips. He did not get both a bonus and a tip from the same customer.

The following additional facts are also known.
1. In Timeliness, Ravi received a total of 21 points, and three of the customers gave him the same rating points in this parameter. Atal gave higher rating points than Bihari and Chirag in this parameter.
2. Ravi received distinct rating points in Packaging from the four customers adding up to 29 points. Similarly, Ravi received distinct rating points in Hygiene from the four customers adding up to 26 points.
3. Chirag gave the same rating points for Packaging and Hygiene.
4. Among the four customers, Bihari gave the highest rating points in Packaging, and Chirag gave the highest rating points in Hygiene.
5. Everyone rated Ravi between 5 and 7 in Behaviour. Unique maximum and minimum ratings in this parameter were given by Atal and Deepak respectively. 
6. If the customers are ranked based on ratings given by them in individual parameters, then Atal's rank based on Packaging is the same as that based on Hygiene. This is also true for Deepak.

Question 16.

The COMPLETE list of customers who gave the maximum total rating points to Ravi is

A
B
C
D
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Text Explanation

Using condition 1 :

Ravi had a total of 21 points in timeliness. 3 of the four customers among Atal, Bihari, Chirag, and Deepak gave him the same ratings. Atal gave the highest rating in timeliness in comparison with Bihari and Chirag. Hence he must have given the distinct rating.

Using condition 2 :

The possibilities are A - 9, B - 4, C - 4, D - 4.

A - 6, B - 5, C - 5, D - 5.

Ravi received a total of 29 points in the Packaging and for this, the possibility of the four scores are (5, 7, 8, 9) awarded by the four customers.

In Hygiene the sum of the ratings awarded was 26. This could possibly be awarded by considering the following cases :

A-(4,6,7,9) , B-( 5,6,7,8), C-(4,5,8,9).

Using condition 4: Bihari gave the highest rating in packaging and thus Bihari must have given a 9 rating in the packaging.

Chirag gave the highest rating in Hygiene. In condition 3 it was mentioned that Chirag gave the same points for packaging and hygiene. Since 9 was rated by Bihari packaging it cannot be awarded by Chirag in packaging and hygiene. Since Chirag was awarded the highest in Hygiene. He must award 8 points in Hygiene and Packaging.

Hence of the three possibilities among A, B, and C for Hygiene only B is the possible case with 8 as the maximum score.

In condition 5 it was mentioned that everyone awarded Ravi between 5 and 7 in Behaviour. Unique maximum and minimum ratings in this parameter were given by Atal and Deepak respectively.

Hence Atal must have awarded 7, Deepak 6, Bihari, and Chirag 6 each in Behaviour.

The two possible cases are :

Case 1 :

imageCase 2 :

imageThe ratings awarded by Atal and Deepak in Packaging are among 5 and 7.

The ratings awarded by Atal, Bihari, Deepak are among 5,6, and 7.

Atal individual ranking in Packaging and Hygiene are the same. The same is true for Deepak.

Since Atal and Deepak can give the ranking among 3 and 4 in Packaging as Bihari is first and Chirag is second in this parameter.

They can rank 3 or 4 in the Hygiene parameter also. Hence Bihari must rate 7 points in Hygiene.

In both the possibilities Bihari and Chirag award a total of 26 points. Hence he wins 40 because the total ratings are greater than 25 received from Bihari and Chirag.

Since he gets a total of 120 in bonuses and tips. He must have 80 from Atal and Deepak.

This is possible if he gets a tip of 30 ad 50 from them respectively.

In case 1 irrespective of Atal standing at rank 3 or rank 4 in Hygiene and Packaging Atal total rating is greater than 25 which implies Ravi gets a tip from Atal but this is not a possible case because Ravi needs a total of Rs 80 from Atal and Deepak. From Atal if he gets Rs 20 as a bonus he cannot get a total of Rs 120 and hence this case fails.

Hence case 1 fails.

In case 2 there are two possibilities :

Atal ranking 3 in both the parameters and Deepak 4th. Atal ranking 4th in both the parameters and Deepak 3rd

In the case where Atal ranks 3rd in Packaging and Hygiene the total score is 26 and is not a feasible case.

Case - 2A

imageCase - 2B :

imageCase - 2A fails because Atal's total rating is greater than 25 which should not be the case.

Bihari and Chirag has given the highest ratings

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