COACHIFY's Privacy Policy

We, COACHIFY, the owner and operator of www.coachifylive.com, are firmly committed to safeguarding your right to privacy. It is our policy to respect the confidentiality of all communications conducted through our platform. To ensure adequate protection of your personal information, we provide this notice outlining our data practices and the choices available to you regarding how your information is collected and used. For any questions or concerns related to this Privacy Policy, you may reach us at contact@coachifylive.com.

Overview

COACHIFY recognises your need for appropriate protection and responsible management of any personally identifiable information ("Personal Information") that you choose to share with us. Information considered personal includes, but is not limited to, your name, photograph, address, email address, financial details, and other contact information.

To access our platform, you are required to register an account using a valid email address or through a supported social login. Upon your permission, we may access details such as your Name, Age, Gender, City, and other information as outlined in our Terms of Use.

The information you provide will be stored on COACHIFY's own servers or on third-party servers contracted by COACHIFY. These servers may be located in India or in other countries. In certain cases, your data may be stored in a country different from the one through which you access the platform.

Notification of Modifications and Changes to the T&C and Privacy Policy

COACHIFY reserves the right to revise the Terms of Use and this Privacy Policy from time to time, at its sole discretion, without prior notice to you. Your continued use of the platform following any such revision shall constitute your acceptance of the updated terms.

You are encouraged to review this Privacy Policy periodically. If you do not agree with any modifications or amendments to these Terms, you may discontinue your use of this website. Our use of any information we collect will remain consistent with the policy under which that information was originally gathered, regardless of any subsequent policy changes.

Information We Collect

Our registration process requires users to create an account using an email address or a supported social login. We collect personal data that you voluntarily provide and certify as accurate during the registration, enrolment, or enquiry process. This data includes, but is not restricted to:

• Name (first and last)
• Email address
• Mobile phone number
• Postal address and postal code
• Demographic information (such as age, gender, occupation, professional experience, and educational background)
• Preferences and areas of interest
• Financial information (including account or credit card details)
• Opinions and feedback related to our website features
• Any information submitted through forms on any section of the website

Cookies

We use data collection tools such as "cookies" on certain pages of our Website. Cookies are small files stored on your device that help us deliver personalised services and features. Certain functionalities on our platform are only accessible through the use of cookies. Cookies may also help us serve content relevant to your interests and are used regardless of whether you have registered with us.

Usage Logs

We may receive and collect certain anonymous information through standard usage logs on our web server. This may include the IP address associated with the device you use to access www.coachifylive.com. Your IP address is used to diagnose server issues, administer the Website, identify users, gather broad demographic data, and protect against fraudulent activity.

External Links on the Website

Our Website may contain hyperlinks to external websites, content, or resources not operated by us. We exercise no control over such third-party websites or resources. You acknowledge and agree that COACHIFY is not responsible for the availability of any such external content, and shall not be liable for any loss or damage arising from your reliance on them. Third-party websites may have their own privacy policies governing how your information is stored and used.

Discussion Forums and Community Features

If you participate in any bulletin board, chat room, or discussion forum available on this platform, please be aware that any personally identifiable information you share in those spaces may be read, collected, or used by other users. COACHIFY is not responsible for any personal information you choose to disclose in such forums.

Our Use of Your Information

Your contact details are used to communicate with you when necessary. We may use your personal information to build a profile of your performance, preferences, and progress across the duration of any programme in which you are enrolled. Specifically, we use your information for the following purposes:

• To deliver the services you have requested, including customised content and relevant advertising
• For billing and order fulfilment purposes; and to contact you in the event of any difficulty processing a transaction
• For internal auditing, research, and analysis aimed at improving COACHIFY's products and services
• To administer the Website and to identify users where necessary
• To gather aggregate demographic insights about our user base
• To strengthen our security procedures and protect against fraudulent activity
• To combine information collected from you with other available data, in order to deliver a more personalised experience — both online and offline

We will notify you by email or through a prominent notice on the Website in the event that COACHIFY is acquired by or merged with another entity, prior to your information being transferred and becoming subject to a revised privacy policy.

In the event that you have submitted your personal information and contact details, COACHIFY reserves the right to reach out to you via Call, SMS, Email, or WhatsApp regarding our products and offers — including in cases where your number has DND (Do Not Disturb) activated.

Confidentiality

You acknowledge that the Website may contain information designated as confidential by COACHIFY, and that you shall not disclose such information without our prior written consent.

Your personal information is treated as confidential and shall not be disclosed to any third party except as described in this Policy. COACHIFY does not sell your personal information to third parties for commercial gain. However, we may, on occasion, send you promotional material on behalf of third parties — material we consider likely to be of interest to you — in exchange for consideration from the relevant party. In all such cases, your data remains solely within COACHIFY's possession and is not directly transferred to any third party.

We may share aggregated statistical information about our audience with advertisers in order to help them evaluate the reach and value of advertising on our platform. Such information does not identify individual users.

Our Disclosure of Your Information

Due to the nature of the regulatory environment, COACHIFY cannot guarantee that all of your private communications and personally identifiable information will remain undisclosed under all circumstances. For instance, we may be required to share information with government bodies, law enforcement agencies, or other third parties. Additionally, third parties may, in certain cases, unlawfully intercept or access transmissions or private communications. As such, we do not make any representations, and you should not assume, that your personal information or communications will remain entirely private at all times.

As a matter of policy, COACHIFY does not sell or rent any personally identifiable information about you to third parties.

Law and Order: We cooperate with law enforcement authorities and other relevant parties to uphold applicable laws, including those governing intellectual property rights and fraud prevention. You authorise us to disclose information about you to law enforcement or government officials where we, in our sole discretion, consider such disclosure to be necessary or appropriate in connection with an investigation involving fraud, intellectual property infringement, or any other unlawful activity. In such circumstances, we may disclose your name, address, country, phone number, email address, and company name.

We may also release your personal information to a third party in order to comply with a Court Order or similar legal obligation, or where we reasonably believe such disclosure is necessary to prevent imminent harm, financial loss, or unlawful activity, or to address violations of our Terms of Service.

Accessing, Reviewing and Changing Your Profile

If you update any information on a linked social account, COACHIFY may retain a record of your previous information. To request that we cease tracking your linked account data, please write to us at contact@coachifylive.com.

Please note that certain information you have requested to be removed may be retained in our files for purposes such as resolving disputes, troubleshooting, or enforcing our Terms and Conditions. Additionally, due to technical and legal constraints — including data stored on backup systems — information is never entirely removed from our databases. You should therefore not expect complete removal of all your personally identifiable information in response to a deletion request.

We will make reasonable efforts to provide you access to your personal information upon request, and to correct any inaccuracies or facilitate deletion, where reasonably practicable.

Other Information Collectors

This Privacy Policy addresses only the use and disclosure of information collected directly by COACHIFY. If you share your information with third parties — whether through our Website or through other platforms on the Internet — the privacy practices of those parties will apply independently. Since COACHIFY does not govern the privacy policies of third-party advertisers or external platforms, we encourage you to review their respective policies before disclosing any personal information.

Security

COACHIFY treats user data as an asset requiring active protection against loss and unauthorised access. We employ a range of security measures to protect data from unauthorised access, both by internal personnel and external parties. Our database servers are secured behind firewalls, with access strictly restricted and password-protected.

That said, no security system is completely impenetrable. COACHIFY cannot guarantee the absolute security of its database, nor can it guarantee that information transmitted over the Internet will not be intercepted. We advise against sharing sensitive information such as credit card or bank account details through the Website. Where possible, such communications should be conducted offline, over the phone, or through personal email. We adhere to generally accepted industry standards for protecting personal information, both during transmission and after receipt.

Deletion of Linked Social Media Account Data

If you wish to remove any linked social media account — such as Google, Facebook, or any other supported platform — along with the associated data, please send a request to contact@coachifylive.com. We will process your request in accordance with applicable legal requirements.

Your Choices

Wherever reasonably possible, COACHIFY offers you the opportunity to make informed choices about the personal information you provide. You are not obligated to share personal information with us; however, doing so may limit the extent of support and services available to you, both online and offline. We will make sincere efforts to provide you access to your information upon request, and to correct or delete it where appropriate.

Disclaimer

COACHIFY cannot guarantee that all of your private communications and personal information — including sensitive details such as financial account information — will remain undisclosed under all circumstances or in all the ways described in this Privacy Policy. While we are committed to privacy protection, we do not make any absolute assurances in this regard. By using this platform, you acknowledge and accept that you assume responsibility and risk for your use of the Site, the internet at large, and any content you post or access on or through the platform.

The courses, content, and other Services offered on our Website are subject to quality review by subject matter experts. However, COACHIFY does not make any warranty — whether express or implied — that the Services are wholly accurate or suitable for your particular needs. COACHIFY reserves the right to limit or withdraw its Services to any individual. In addition, COACHIFY makes no warranty that:

• The content, solutions, or study materials provided through the Website are entirely accurate or universally applicable
• The Services will be available without interruption at all times
• The Services will meet your specific expectations, and all requested changes will be incorporated
• The pricing of the Services will remain unchanged over time
• The platform will be entirely free of typographical errors, inaccuracies, or similar mistakes

Contact Us

For any queries, clarifications, or additional information regarding this Privacy Policy, please contact us at:

Email: contact@coachifylive.com Website: www.coachifylive.com

We will make every effort to respond to your query at the earliest opportunity.