Instructions
Five vendors are being considered for a service. The evaluation committee evaluated each vendor on six aspects - Cost, Customer Service,Features, Quality, Reach, and Reliability. Each of these evaluations are on a scale of 0 (worst) to 100 (perfect). The evaluation scores on these aspects are shown in the radar chart. For example, Vendor 1 obtains a score of 52 on Reliability, Vendor 2 obtains a score of 45 on Features and Vendor 3 obtains a score of 90 on Cost.
Question 16.
Question Explanation
The data can be tabulated as follows(approximately):
Top 3 on Reliability: Vendor 3, Vendor 5, Vendor 1
Top 3 on Reach: Vendor 1, Vendor 5, Vendor 3
Top 3 on Quality: Vendor 1, Vendor 2, Vendor 3
Top 3 on Features: Vendor 4, Vendor 5, Vendor 3
Top 3 on Customer Services: Vendor 4, Vendor 1, Vendor 3
Top 3 on Cost: Vendor 3, Vendor 2, Vendor 1
Only Vendor 3 ranks among top 3 in all the six parameters.
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