Question 5.

When a new batch of lawyers joins the organization in 2024, they receive an anonymous email, warning them about the socialization ritual, just as it is about to start. Though no newcomer paid heed to the mail, the founders are furious. They call a meeting, and announce that while employees are welcome to express their opinions, this cowardly act of sending an anonymous email shall not be tolerated. The watercooler discussions murmur Lisa’s name. Lisa is pleased that someone shares her perspective on the socialization ritual and has acted. However, she did not write the aforementioned email. As her name continues to be mentioned, she feels overwhelmed and wonders if she needs to do something about it. Which of the following actions by Lisa can BEST enable her to defuse the situation?

A
She should apologize to the founders, taking accountability for creating a climate that resulted in someone sending the anonymous email.
B
She should simply focus on her work, and hope that the founders would ignore the rumours.
C
She should send a public email clarifying that while she has reservations about the practice, she is not the author of the anonymous email.
D
She should meet the founders and share that while she has reservations about the practice, she did not send the anonymous email.

Question Explanation

Text Explanation

Let us go option by option and see which is the most suitable action for the described situation,

Option A: Lisa did not send the email, nor is she directly responsible for someone else's actions. Taking accountability for something she did not do might make her appear insincere and set a precedent for accepting blame in future situations. This also does nothing to clarify her actual position to the founders or her peers.

Option B: Ignoring the situation does not address the rumors surrounding Lisa’s involvement. This passive approach might allow the misunderstanding to persist, potentially damaging her reputation and relationships within the firm. It also risks her seeming indifferent or disengaged.

Option C: While this may seem like a direct response, addressing the entire firm could come across as defensive or overreactive, drawing unnecessary attention to the matter. It could also perpetuate the focus on the issue instead of defusing it, creating more questions about her motives and actions.

Option E: Apologizing for her opinion diminishes Lisa’s ability to voice her perspectives in the future. It also signals that dissenting viewpoints are not welcome, which could stifle healthy discussions in the organization. Moreover, a public apology implies guilt, even though Lisa is not responsible for the anonymous email.

Correct Option Option D: This option balances transparency with professionalism. By directly addressing the founders, Lisa can clarify her position in a controlled, private setting. She can honestly state her reservations about the ritual, which aligns with her earlier stance, while firmly denying any involvement with the anonymous email. This approach demonstrates integrity, accountability, and respect for the leadership, helping defuse the situation without unnecessary drama.

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